Mediation is a process in which a neutral third party, known as the mediator, facilitates communication and negotiation between disputing parties to help them reach a mutually acceptable solution. The mediator does not make decisions for the parties or impose solutions; instead, they assist in identifying underlying interests, exploring options, and fostering an environment conducive to collaboration and understanding. With so many internal fights and conflicts within the community, families, and in school that result in domestic violence and gender-based violence, as the Lugongolo Foundation, we run an introductory course to the Mediation and Conflict Management tool that enhances communication and social cohesion. 

Mediation is a valuable conflict management tool that enhances communication, fosters collaboration, and promotes understanding among conflicting parties. By focusing on interests and employing facilitative techniques, mediation offers a viable path to resolving disputes and managing conflicts constructively.

• Neutrality: The mediator remains impartial and does not have any vested interests in the outcome.

• Voluntariness: Participation in mediation is typically voluntary, meaning parties can choose to enter or exit the process freely.

• Confidentiality: Mediation discussions are usually private, allowing parties to speak openly without fear of repercussions.

• Empowerment: Mediation encourages parties to take ownership of the resolution process, promoting self-determination.

• Interest-based: Mediation focuses on the underlying interests and needs of the parties rather than their positions, helping to generate creative solutions.

• Efficiency: Mediation can resolve conflicts more swiftly than traditional litigation.

• Cost-effective: It often incurs lower costs compared to legal battles.

• Preservation of Relationships: By promoting collaboration over confrontation, mediation fosters better inter-party relationships.

• Flexibility: Solutions generated in mediation can be more creative and tailored to the parties' unique circumstances than court-imposed resolutions.

• Empowerment: Parties are actively involved in crafting their solutions, which can lead to greater satisfaction and commitment to the outcome.